Report an Outage

To report an outage, please call 1-802-223-5245 or 1-800-932-5245. It is important that you report outages, as that can be our first indication of an outage in your area. We have phone coverage 24 hours a day.

Click here to report an outage using SmartHub for tablet or mobile.

SmartHub for tablet or mobile

WEC Outage Map

Vermont Statewide Outage Map

Outage Checklist, Restoration Priority, Preparing For An Outage

WARNING! Do not touch downed wires. Any wire can be energized and it is not safe to approach or touch the wire.

Current Outage Updates

During widespread outages, content will be regularly updated. Click text below to view complete update.

Outages – 3/14 – 15/2023

March 15, 2023 | 5 pm With the exception of four members, power has been restored in WEC territory. Statewide…

WEC

Outages: 3/06/2023

March 6, 2023 | 5:30 pm Power has been restored to members in Chelsea and Groton after an outage caused…

WEC

RESTORED: Outage 2/23/23

February 23, 2023 – 7:30 pm The issue on the Green Mountain Power transmission line to WEC’s Walden substation has…

WEC

Mar. 14, 2023

Outages – 3/14 – 15/2023

March 15, 2023 | 5 pm With the exception of four members, power has been restored in WEC territory. Statewide more than 19,000 remain out of power. Thank you for your patience. If your power is out, please call 802-223-5245 to report your outage. Remember: Do not approach downed wires or trees on wires. They could still be energized. March 15, 2023 |

Mar. 06, 2023

Outages: 3/06/2023

March 6, 2023 | 5:30 pm Power has been restored to members in Chelsea and Groton after an outage caused by a down tree. Thank you for your patience. If your power is out, please call 802-223-5245 to report your outage. Remember: Do not approach downed wires or trees on wires. They could still be energized. March 6, 2023 |

Feb. 23, 2023

RESTORED: Outage 2/23/23

February 23, 2023 – 7:30 pm The issue on the Green Mountain Power transmission line to WEC’s Walden substation has been restored by GMP and WEC crews, and all members are back online. Thank you for your patience. February 23, 2023 – 5:45 pm The transmission line feeding WEC’s Walden substation is down, causing more than 800 members in Walden,

Check Scheduled Outages

Additional Outage Information

Remember: Do not touch or approach a power line that is on the ground as it may be energized. If you find a downed wire, please call us immediately at 1-802- 223-5245 or 1-800-932-5245.

Please be advised that WEC has taken the necessary protection measures within the COVID-19 guidelines to be prepared for outage events.