Outage Center

Report an Outage

To report an outage, please call 1-802-223-5245 or 1-800-932-5245. It is important that you report outages, as that can be our first indication of an outage in your area. We have phone coverage 24 hours a day.

Click here to report an outage using SmartHub for tablet or mobile.

Image

SmartHub for tablet or mobile

  • WEC Outage Map
  • Vermont Statewide Outage Map
  • Outage Checklist, Restoration Priority, Preparing For An Outage

    • WARNING! Do not touch downed wires. Any wire can be energized and it is not safe to approach or touch the wire.

    Current Outage Updates

    During widespread outages, content will be regularly updated. Click text below to view complete update.

    Outage Update

    January 18, 2022 – 4:30 pm Power has been restored to all members in Middlesex. There are no outages at…

    washingtonelec

    Outages Update

    January 18, 2022 – 3:30 pm Calais – Power has been restored.Middlesex – 75 members without power. Crews are on…

    washingtonelec

    Outages Update

    January 18, 2022 – 2:30 pm WEC is experiencing two outages with more than 77 total members total without power.…

    washingtonelec

    Jan. 18, 2022

    Outage Update

    January 18, 2022 – 4:30 pm Power has been restored to all members in Middlesex. There are no outages at this time. Remember: If you see lines down, do not touch or approach them. They could still be energized. Please report any downed wires or trees by calling us immediately at 1-802-223-5245 or 1-800-932-5245.
    Jan. 18, 2022

    Outages Update

    January 18, 2022 – 3:30 pm Calais – Power has been restored.Middlesex – 75 members without power. Crews are on the scene and are repairing a downed wire. Remember: If you see lines down, do not touch or approach them. They could still be energized. Please report any downed wires or trees by calling us immediately at 1-802-223-5245 or 1-800-932-5245. Please
    Jan. 18, 2022

    Outages Update

    January 18, 2022 – 2:30 pm WEC is experiencing two outages with more than 77 total members total without power. Crews are on the way. Location: Middlesex, French Road area – 77 without powerLocation: Calais, Robinson Hill Road area – to be determined Remember: If you see lines down, do not touch or approach them. They could still be energized. Please

    Check Scheduled Outages

    Additional Outage Information

    Remember: Do not touch or approach a power line that is on the ground as it may be energized. If you find a downed wire, please call us immediately at 1-802- 223-5245 or 1-800-932-5245.

    Please be advised that WEC has taken the necessary protection measures within the COVID-19 guidelines to be prepared for outage events.